Popular Services

All office relocations require appropriate planning, funding, and approval. This request must be submitted in order to coordinate the move.


Includes software installation of SJU owned applications.


Request support in a classroom or event space, or schedule a walk through in advance of your event.


Zoom is SJU's Web Conferencing and Webinar solution.


SJU currently uses Canvas to enhance the teaching and learning experience.


IT obtains software licenses through educational and volume discounts by facilitating campus-wide agreements with University software vendors.


The University provides wired network connection in all buildings and residence halls on campus. Wireless networking allows SJU faculty, staff, students, and sponsored visitors to access SJU wireless resources securely from locations where wiring is not available.


Report an issue or request help with computer hardware or software, or VMWare Horizon environment on our Lancaster campus.


Within this service, you will find offerings for Cognos Security Accounts and Cognos Security Groups.


Service offerings include: new phone lines, support for existing phone lines, or Teams Phones support for our Lancaster location.


Request new reports or modifications to existing reports


Request technology that supports teaching, learning, and/or research. In order to view software that we already utilize at the university, please visit our software catalog: https://sites.google.com/sju.edu/software/home


sjuguest is the guest wireless on campus, it must be requested to activate in most locations at least 24 hours in advance of the event.


Hooking up your Smart TV or Game Console to the SJU Wireless Network


Request Slate support or user accounts


Request access to update a website or modify existing access to a website - Drupal (sju.edu) or WordPress (clubs.sju.edu) .


Every project that will require resources from the Offices of Institutional Effectiveness (IE) and Information Technology (IT) must be submitted for approval prior to project initiation.


Includes installation of a managed, network printer on an SJU issued computer and basic troubleshooting of printing issues.


SJU's portal, The Nest, is the central location for course information, email, calendar, and more.


Google Apps include SJU Gmail, Google Calendar, Google Drive, and more.


When an employee is removed from one department and transfers to another department within the university, it is the responsibility of the transferring employee's current manager to ensure all computing and information security related procedures are completed.


Use this service for questions or help with your benefits, including questions about anything from insurance, retirement, and tuition remission.